Step 1: Setup
Configure how the Purchase Driven Coupon applies and what value it offers in Setup.
- Application Type:
- Coupon Code – Customers enter a code at checkout.
- Automatic Discount – Applies automatically once conditions are met.
- Discount Value:
- Percentage Off – e.g., 5% off the total.
- Fixed Amount Off – e.g., ₹500 off per order.
- Maximum Cap: Set an upper limit on the total discount amount.
Step 2: User Behavior
Define behavioral triggers in User Behavior to target customers based on their past activity.
- Behavior Period: Choose a date range to consider customer activity (past X days/weeks/months).
- Behavioral Conditions:
- Used Specific Coupon – e.g., customers who previously redeemed
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. - Minimum Total Spend – e.g., total lifetime purchases above ₹10,000.
- Minimum Number of Orders – e.g., at least 3 past purchases.
- Used Specific Coupon – e.g., customers who previously redeemed
Step 3: Condition
Set Condition parameters to define current purchase requirements for applying the discount.
- No Requirement: Apply to any qualifying customer.
- Min/Max Purchase Value: Restrict based on order amount.
- Min/Max Quantity: Restrict based on item count.
- Scope: Apply to entire cart, specific products, or collections.
Step 4: User Eligibility
Control who can redeem the offer with User Eligibility settings.
- Audience Type:
- All users
- Specific users only
- Order Scope:
- All orders
- First order only
- Based on total order count
Step 5: Usage Limits
Manage how often the coupon can be used under Usage Limits.
- Global Usage Limit: Maximum number of total redemptions.
- Per-Customer Limit: Restrict individual usage count.
- Stacking Permissions: Enable or disable use with other discounts.
- Active Window: Define start and end dates/times.
- Disable COD: Optionally restrict Cash on Delivery when active.
Step 6: Preview
Refine how the offer appears to customers under Preview.
- Coupon Visibility: Show or hide during checkout.
- Display Details: Add titles and short descriptions (e.g., “Exclusive 10% Loyalty Discount for Repeat Customers”).
Strategic Value
The Purchase Driven Coupon transforms behavioral data into targeted engagement by:- Rewarding loyal customers and repeat buyers.
- Encouraging higher spending through milestone incentives.
- Powering data-driven loyalty programs and retention campaigns.