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Overview

Payment Offers help incentivize customers to use preferred payment modes at checkout.
For example, you can offer 10% off on UPI payments or ₹200 off on card transactions. These offers reduce COD dependency, promote digital payments, and allow merchants to run co-branded campaigns with banks, wallets, or payment gateways.

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Step 1: Setup

Click Add Offer in the top-right corner to create a new Payment Offer. Setup section Configuration Options:
  • Discount Type:
    • Percentage off (e.g., 10% off).
    • Fixed amount off (e.g., ₹200 off).
  • Application Method:
    • Automatic – Applies when the customer selects an eligible payment mode.
  • Discount Code Example: PREPAID.
  • Custom Title: Add a clear label describing the offer.
  • Apply Discounts To:
    • All Online Payments – One rule for all prepaid options.
    • Specific Payment Modes – Configure individual discounts for:
      • UPI
      • Wallets
      • Debit/Credit Cards
      • EMI
      • Pay Later
      • Net Banking
      • Partial COD
Each method can have separate percentage or fixed-value discounts with optional caps.

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Step 2: Condition

Define when the offer becomes active. Condition section Options include:
  • No Requirement: Applies to all orders using eligible methods.
  • Minimum/Maximum Cart Value: Restrict to specific order totals.
  • Minimum/Maximum Quantity: Apply only for certain cart sizes.

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Step 3: User Eligibility

Specify who can access the offer. User eligibility section Options include:
  • All Orders – Offer available universally.
  • First Order Only – Limited to new customers.
  • Based on Order History – Activate after a defined purchase count.

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Step 4: Usage Limits

Set controls for offer frequency and duration. Usage limits section Options include:
  • Total Usage Limit: Maximum global redemptions.
  • Per Customer Limit: Restrict individual usage.
  • Active Period: Define start and end dates/times for validity.

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Strategic Value

Payment Offers help you:
  • Promote digital payments and reduce COD dependency.
  • Partner with payment providers or banks for co-branded campaigns.
  • Tailor offers per payment type for flexibility.
  • Boost checkout conversions through clear financial incentives.
By using targeted payment-based discounts, you can enhance the customer experience, reduce operational risk, and encourage repeat digital transactions.
For a complete walkthrough, view the embedded video above.
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