COD Settings
The COD Settings module under the RTO Suite allows you to manage and restrict Cash on Delivery orders. This helps reduce Return-to-Origin (RTO) risks by applying rules across collections, PIN codes, and user groups, along with enabling Partial COD.COD Filtering Options
You can filter COD availability using different rules:-
Filter by Collections
- Block COD orders for products under specific collections.
- Useful for categories with high RTO risk (e.g., fast fashion, seasonal items).
- Manage collections directly or browse/search to assign.
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Filter by PIN Codes
- Restrict COD for specific regions.
- Upload a CSV of allowed/restricted PIN codes.
- Helps reduce risk from unreliable logistics areas.
- Filter by Users
- Limit COD availability for certain users.
- Useful for blocking repeat abusers or high-risk profiles.
- CSV upload supported for user lists.
Partial COD
Partial COD helps reduce RTO losses by requiring a part of the order to be prepaid before the COD balance is collected.- Enable Partial COD: Toggle to activate.
- Minimum Order Value: Apply Partial COD only on orders above a set amount.
- Partial Amount Percentage: Define what portion customers must prepay.
Charging Options:
- Charge only COD amount – Collect a token advance tied to COD.
- Charge a fixed amount – Flat charge regardless of order value.
- Charge % of order value (excluding COD charges) – Prepaid portion based on subtotal.
- Charge % of order value (including COD charges) – Prepaid portion including COD fee.
Why Use COD Rules?
By combining filters and Partial COD, you can:- Reduce fraudulent or fake COD orders.
- Improve cash flow with partial upfront payments.
- Lower logistics costs by avoiding high-risk deliveries.
- Retain COD convenience while balancing risk.
For a full demonstration, see the walkthrough video linked above.