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Removes the shipping charge at checkout. Usually the cheapest way to lift average order value — customers add an item to clear the threshold, and you pay only the delivery cost rather than margin on the goods.
Shared setup, eligibility, and usage limits are covered in Coupons. This page covers only what’s specific to this type.

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What this type does

Free shipping setup step with coupon code or automatic options, discount code field, and an exclude shipping rates over a certain amount checkbox

Free shipping setup — the one type-specific control is the rate exclusion.

That single control is what stops free shipping becoming expensive. With it, standard delivery is free while premium express delivery stays chargeable.
Set the exclusion just above your standard rate. If standard is ₹60 and express is ₹250, excluding rates over ₹100 covers standard and leaves express paid.

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How it calculates

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Examples

Setup: Automatic · exclude rates over ₹100 Condition: Minimum purchase amount ₹799The standard AOV play. Customers see the threshold in the cart and top up to reach it.
Setup: Automatic · exclude shipping rates over ₹100 Condition: No purchase requirementsEveryone gets free standard delivery; anyone in a hurry pays for the upgrade.
Setup: Coupon code FREESHIP99 · exclude rates over ₹100 Eligibility: First order onlyRemoves the delivery-charge objection for new customers without discounting product prices.
Setup: Automatic · exclude rates over ₹100 Usage limits: Active period covering the weekend onlyTime-boxed promotion that switches itself off — no need to remember to disable it.

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Frequently asked questions

No rate exclusion is set, so expensive express rates are being fully absorbed. Set Exclude shipping rates over a certain amount just above your standard rate.
Their chosen rate is above the exclusion threshold. This is by design — only rates at or below it are covered.
Shipping rates and any COD charge are configured per zone in Shipping. This coupon acts on the shipping rate.
Automatic, if the goal is raising order value — the offer only works when customers know about it before checkout. Use a code when it’s a targeted campaign perk.

All coupon types

Shared setup, limits, and combining rules

Shipping

Where the rates themselves are configured