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Gives the customer a product for free rather than money off. Shown as Freebie in the coupons list. Use it for gift-with-purchase, sampling, and moving stock you’d rather not discount in price.
Shared setup, eligibility, and usage limits are covered in Coupons. This page covers only what’s specific to this type.

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What this type does

Exclusive Free Gift setup step with a four-step progress bar, a discount code field, free products picker, and free quantity field

Free gift setup — pick the products and the maximum quantity given away.

This type has four steps, not five — there’s no Preview step, so visibility and custom wording aren’t configurable here.
Products added as a freebie are excluded from every other coupon, even when this coupon is combinable. A gifted item can’t also be discounted by a second promotion.

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How it calculates

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Examples

Setup: Coupon code GIFTBOX · free travel-size product · quantity 1 Condition: Minimum purchase amount ₹1,499A classic threshold gift. Raises average order value without cutting the price of anything you sell.
Setup: Automatic · free sample of the new product · quantity 1 Condition: No purchase requirementsEvery customer gets a sample, which is usually cheaper than paid discovery and puts the product in real hands.
Setup: Coupon code EXTRAGIFT · free product from the slow-moving line · quantity 1 Condition: Minimum purchase amount ₹999Moves stock without publishing a markdown that resets what customers think the product is worth.
Setup: Automatic · free premium item · quantity 1 Eligibility: Total order count, minimum 5Only long-standing customers see it, and they don’t need to enter anything.

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Frequently asked questions

No. Freebie products are excluded from all other coupons, even combinable ones.
This type has no Preview step, so those options aren’t available for free gifts.
It behaves like any other unavailable product at checkout. Pick a gift you can reliably supply for the length of the campaign.
Select several products as free products and set the quantity to how many the customer receives.

All coupon types

Shared setup, limits, and combining rules

Buy X Get Y

When the gift should depend on buying something specific