Percentage or fixed-amount discounts on the whole order or on specific products.
The workhorse discount. Takes a percentage or a fixed amount off, either the entire order or only the products you choose. Use it for sales, welcome offers, and category promotions.
Shared setup, eligibility, and usage limits are covered in Coupons. This page covers only what’s specific to this type.
Here’s the same coupon — SUMMER25, 25% off the order — from the customer’s side of checkout.
1
The Coupons entry point
Checkout shows a Coupons row under the order summary. The order stands at its full ₹221.00.
Checkout before any coupon is applied.
2
Available coupons
Opening it lists every coupon the customer can use, with the saving already calculated — Save ₹55.25 on this order. There’s also a field to type a code that wasn’t offered automatically.Coupons that don’t fit the current cart appear under OTHER COUPONS with the reason in red, and their APPLY button greyed out.
Coupons for you — eligible coupons on top, ineligible ones below with the reason shown.
Only coupons with Show discount coupon to customer enabled appear in this list. A hidden coupon still works — the customer just has to type the code.
3
Applied
The discount posts as its own Coupon Discount line, the item price shows the original struck through, and the grand total drops to ₹165.75. A confirmation appears under the Coupons row.
After applying — the discount is itemised and the total updates immediately.
4
Reviewing or removing it
Reopening the drawer shows the applied coupon with an ✕ to remove it, and View Details expands the description customers see — this is the text set by Custom discount details in the Preview step.
An applied coupon, expanded — with the customer-facing description and a remove control.
The saving is calculated per cart before the customer applies anything, so a coupon that looks generous on a small cart shows exactly what it’s worth. Worth checking your own offers this way — it’s how customers judge them.
Setup: Automatic · Amount off order · 20% off
Condition: No purchase requirementsEvery customer sees 20% off in cart and at checkout, no code needed.
Clear one collection
Setup: Coupon code MONSOON30 · Amount off products · 30% off · applies to the Monsoon collection
Condition: No purchase requirementsOnly items in that collection are discounted; the rest of the cart is untouched.
Capped percentage promo
Setup: Coupon code SUMMER25 · Amount off order · 25% off · maximum cap ₹750
Condition: Minimum purchase amount ₹1,500Protects margin on large carts while still reading as a headline 25% offer.
Flat welcome discount
Setup: Coupon code WELCOME200 · Amount off order · fixed ₹200 off
Condition: Minimum purchase amount ₹999
Eligibility: First order onlyNew customers only, and the minimum keeps the discount from swallowing small orders.
Why did a percentage discount cost more than expected?
No maximum purchase amount cap is set, so the percentage applies to the full cart however large it gets.
The discount applied to only one item, not all of them.
Only apply discount once per order is enabled. Turn it off for the discount to hit every eligible item.
Should I use a fixed amount or a percentage?
Fixed amounts are predictable and safe on a wide-ranging catalogue. Percentages scale with cart value, which is better for driving larger orders — pair them with a cap.
