> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexype.io/llms.txt
> Use this file to discover all available pages before exploring further.

# RTO Suite

> Control Cash on Delivery (COD) availability using collections, pin codes, users, and partial COD rules.

<img className="rounded-lg" src="https://mintcdn.com/flexype/53X3AFhZCHVQ7Mfm/images/rtosuite/image.png?fit=max&auto=format&n=53X3AFhZCHVQ7Mfm&q=85&s=8e06a3fc1b57424d6b727c63c18c86fb" alt="COD Filtering - Collections" width="3644" height="2368" data-path="images/rtosuite/image.png" />

*Video walkthrough available – [Watch on YouTube](https://www.youtube.com/watch?v=yn1G-qeVmDQ)*

# COD Settings

The **COD Settings** module under the RTO Suite allows you to manage and restrict Cash on Delivery orders. This helps reduce **Return-to-Origin (RTO) risks** by applying rules across collections, PIN codes, and user groups, along with enabling **Partial COD**.

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## COD Filtering Options

You can filter COD availability using different rules:

* **Filter by Collections**
  * Block COD orders for products under specific collections.
  * Useful for categories with high RTO risk (e.g., fast fashion, seasonal items).
  * Manage collections directly or browse/search to assign.

* **Filter by PIN Codes**
  * Restrict COD for specific regions.
  * Upload a CSV of allowed/restricted PIN codes.
  * Helps reduce risk from unreliable logistics areas.

* **Filter by Users**

<img className="rounded-lg" src="https://mintcdn.com/flexype/53X3AFhZCHVQ7Mfm/images/rtosuite/image1.png?fit=max&auto=format&n=53X3AFhZCHVQ7Mfm&q=85&s=dedef6ef35caf2900e8e1168ee4b3d7e" alt="COD Filtering - Users" width="3644" height="2368" data-path="images/rtosuite/image1.png" />

* Limit COD availability for certain users.
* Useful for blocking repeat abusers or high-risk profiles.
* CSV upload supported for user lists.

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## Partial COD

Partial COD helps reduce RTO losses by requiring a part of the order to be prepaid before the COD balance is collected.

* **Enable Partial COD**: Toggle to activate.
* **Minimum Order Value**: Apply Partial COD only on orders above a set amount.
* **Partial Amount Percentage**: Define what portion customers must prepay.

### Charging Options:

1. **Charge only COD amount** – Collect a token advance tied to COD.
2. **Charge a fixed amount** – Flat charge regardless of order value.
3. **Charge % of order value (excluding COD charges)** – Prepaid portion based on subtotal.
4. **Charge % of order value (including COD charges)** – Prepaid portion including COD fee.

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## Why Use COD Rules?

By combining filters and Partial COD, you can:

* Reduce **fraudulent or fake COD orders**.
* Improve **cash flow** with partial upfront payments.
* Lower **logistics costs** by avoiding high-risk deliveries.
* Retain COD convenience while balancing risk.

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For a full demonstration, see the walkthrough video linked above.