> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexype.io/llms.txt
> Use this file to discover all available pages before exploring further.

# RTO V1

> The legacy store-wide COD filters and Partial COD block, for stores not yet on rule-based RTO.

<Note>
  V1 is the legacy version of the RTO Suite. Stores on V1 see a single **COD Settings** page instead of the rules dashboard. Contact support to move to [rule-based RTO (V2)](/features/rto-suite/rto-v2).
</Note>

*Video walkthrough – [Watch on YouTube](https://www.youtube.com/watch?v=yn1G-qeVmDQ)*

The **COD Settings** page restricts Cash on Delivery with three filters and one global Partial COD block. Unlike V2, these settings are store-wide — there is no per-rule Partial COD configuration and no rule application mode.

## COD filtering options

<Frame caption="COD Settings on V1 — COD availability is filtered by collections, PIN codes, and users on a single page.">
  <img className="rounded-lg" src="https://mintcdn.com/flexype/53X3AFhZCHVQ7Mfm/images/rtosuite/image.png?fit=max&auto=format&n=53X3AFhZCHVQ7Mfm&q=85&s=8e06a3fc1b57424d6b727c63c18c86fb" alt="V1 COD Settings page showing the Filter by Collections section with collections assigned for COD restriction" width="3644" height="2368" data-path="images/rtosuite/image.png" />
</Frame>

* **Filter by Collections**
  * Block COD orders for products under specific collections.
  * Useful for categories with high RTO risk (for example fast fashion, seasonal items).
  * Manage collections directly or browse/search to assign.

* **Filter by PIN Codes**
  * Restrict COD for specific regions.
  * Upload a CSV of allowed/restricted PIN codes.
  * Helps reduce risk from unreliable logistics areas.

* **Filter by Users**

<Frame caption="COD Settings on V1 — the user filter blocks COD for specific customers, uploaded as a CSV list.">
  <img className="rounded-lg" src="https://mintcdn.com/flexype/53X3AFhZCHVQ7Mfm/images/rtosuite/image1.png?fit=max&auto=format&n=53X3AFhZCHVQ7Mfm&q=85&s=dedef6ef35caf2900e8e1168ee4b3d7e" alt="V1 COD Settings page showing the Filter by Users section with a CSV upload for the restricted user list" width="3644" height="2368" data-path="images/rtosuite/image1.png" />
</Frame>

* Limit COD availability for certain users.
* Useful for blocking repeat abusers or high-risk profiles.
* CSV upload supported for user lists.

## Partial COD

Partial COD helps reduce RTO losses by requiring a part of the order to be prepaid before the COD balance is collected.

* **Enable Partial COD**: Toggle to activate.
* **Minimum Order Value**: Apply Partial COD only on orders above a set amount.
* **Partial Amount Percentage**: Define what portion customers must prepay.

### Charging options

1. **Charge only COD amount** – Collect a token advance tied to COD.
2. **Charge a fixed amount** – Flat charge regardless of order value.
3. **Charge % of order value (excluding COD charges)** – Prepaid portion based on subtotal.
4. **Charge % of order value (including COD charges)** – Prepaid portion including COD fee.