> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flexype.io/llms.txt
> Use this file to discover all available pages before exploring further.

# RTO Suite

> Reduce Return-to-Origin losses by controlling when COD and Partial COD are offered at checkout.

The **RTO Suite** reduces **Return-to-Origin (RTO)** losses by controlling when Cash on Delivery (COD) and Partial COD (PCOD) are offered at checkout, and how much extra a COD order costs.

The suite ships in two generations:

| Version                                             | What you see                                                                                                                  | Status  |
| --------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | ------- |
| **[V2 — RTO rules](/features/rto-suite/rto-v2)**    | An RTO rules dashboard where each restriction is its own rule, and a switch that controls how multiple matching rules combine | Current |
| **[V1 — COD Settings](/features/rto-suite/rto-v1)** | A single COD Settings page with collection, PIN code, and user filters plus a global Partial COD block                        | Legacy  |

## Which version is my store on?

Open **RTO Suite** in the dashboard. The page picks itself automatically:

* If you see a **Choose how your RTO rules are applied** card at the top and rules grouped into sections, you are on **V2**.
* If you see a single **COD Settings** page with collection, PIN code, and user filters, you are on **V1**.

<Frame caption="RTO Suite on V2 — the switch at the top decides how rules combine, and each section below lists the rule types you can configure.">
  <img className="rounded-lg" src="https://mintcdn.com/flexype/rOvGpwJN2Ni_winT/images/rtosuite/rto-v2-overview.jpg?fit=max&auto=format&n=rOvGpwJN2Ni_winT&q=85&s=8f050d50f48600367ee6010aa2f9f071" alt="RTO Suite page with the rule application switch set to Single rule, above Order and Cart Rules and Customer and Product Filters sections listing each rule type with Enabled chips on active ones" width="1456" height="816" data-path="images/rtosuite/rto-v2-overview.jpg" />
</Frame>

<Note>
  Moving from V1 to V2 is done by the FlexyPe team. Contact support if you are still on V1 and want rule-based RTO.
</Note>

## Why use RTO rules?

* Reduce **fraudulent or fake COD orders**.
* Improve **cash flow** with partial upfront payments.
* Lower **logistics costs** by avoiding high-risk deliveries.
* Retain COD convenience while balancing risk.

## Next steps

<CardGroup cols={2}>
  <Card title="RTO V2 — rule-based COD control" icon="sliders" href="/features/rto-suite/rto-v2">
    Build rules, configure Partial COD per rule, and choose how multiple matching rules combine.
  </Card>

  <Card title="RTO V1 — COD Settings" icon="clock-rotate-left" href="/features/rto-suite/rto-v1">
    The legacy store-wide COD filters and Partial COD block.
  </Card>
</CardGroup>